Tell us about the team
Managing Director and Mechanical Engineer, Jonathan Apperley, offers in depth advice on all industrial temperature solutions.
Providing knowledge on wireless and hard-wired temperature measurement systems is our Sales and Marketing Manager, Katie Johnson.
Expanding our customer service staff is Paulina Guzik. Paulina joined us in 2015 and initially worked in our workshop assembling temperature probes. Her experience there is proving very useful when dealing with clients.
Our workshop team consists of a group of highly skilled workers expert in electronic and mechanical assembly, and is headed up by the very experienced Ian Cady.
Who do you supply?
Process Parameters supply industrial manufacturing and R&D end users, OEMs and resellers.
Which industries do you work with?
Our client base covers a broad range of industries including Aerospace, Automotive, Biomass, Construction, Defence, Electronics, Food & Beverage, Foundries, Glass, Marine & Transport, Metals, Oil & Gas, Pharmaceutical, Plastics, Power Generation, Research & Development, Security, Waste and Wastewater. We are happy to work with customers from any sector.
Which countries do you sell to?
Predominantly the UK & Ireland, but we also have customers across Europe, The Middle East, South East Asia and Australia. We welcome any overseas enquiry.
How much experience do you have?
Process Parameters has been in business for over twelve years and served more than 500 clients from other small businesses to large bluechip companies and Universities. Our team has considerably more years’ experience in industrial temperature measurement and thermography.
Are you ISO accredited?
Yes, we are UKAS accredited to ISO 9001:2008 quality standard.
Can I buy Optris products elsewhere in the UK?
Process Parameters is the sole UK distributor for Optris GmbH. In the UK the range of Optris branded infrared pyrometers and thermal imaging cameras can only be bought through us. We offer full support on the complete range both before and after sale.
What do you manufacture?
More than 95% of all the probes we supply are made by us in our Maidenhead workshop. From sourcing the finest components, to hand made assembly techniques and TIG welding, we supply a comprehensive portfolio of fabricated and mineral insulated temperature sensors and pockets.
What about non-standard specifications?
As well as supplying a full range of standard probes, we offer a bespoke service and custom make to order. We can supply any design or style of sensor for all industrial process engineering applications. Whether it is an existing design that you are using or you have a new application that you require some assistance with, we can help you with product selection.
Are your products compatible with those of other manufacturers?
Yes, our temperature probes and non-contact infrared sensors are compatible with industry standard equivalents and can be purchased as replacements.
How reliable are your products?
We pride ourselves in our quality across our complete range of products. Any faulty temperature probe will be replaced free of charge, and all Optris infrared pyrometers and thermal imaging cameras come with a 2 year warranty.
Does Process Parameters provide free technical advice?
Yes, we offer both pre- and post-sales application specific free support for all the products we sell. We are happy to help you select the right product and our friendly team are here to help whenever you need it.
What is your Minimum Order Quantity?
The good news is we don’t have one. If you only need one item we will supply it, and there’s no surcharge for small orders.
How much do you charge for Carriage & Packing?
Prices vary depending on weights, dimensions and the country of delivery. Our standard UK charge is £9.50. C&P charges are clearly set out on all our quotations.
How do I buy from you?
Simply call 01628 778688 or email firstname.lastname@example.org for a quotation, a demonstration or to place an order.
How do I pay?
We accept payment by BACS, cheque and most major credit cards. Process Parameters offers the majority of its regular customers 30 day payment terms. All other orders are supplied on a Proforma Invoice basis.
Want to know anything else?
Just ask if you want to know anything else about us.